Reference

naga11 Privacy Policy: How Your Account Data Is Handled

Your account details, wallet records and device access stay connected to a clear Privacy Policy on naga11.

Account dataWallet recordsCookie choicesAccess requests

Clear Privacy Terms for DANA and QRIS

naga11 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy sets out how we collect, use, store and protect details linked to your naga11 account. This can include your name, phone number, verification records, sign-in events, device signals, support messages and transaction references. When you add funds through DANA, OVO, GoPay or QRIS,

1
we receive the payment status and reference needed to match the account record; we do not need your wallet password. Bank transfer and virtual account records may also be retained for reconciliation and fraud checks. We use cookies and similar device tools to keep sessions working,
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remember selected settings and detect unusual access. Access or eligibility depends on local law, and this policy is read together with the terms that apply to your account. You can ask what data we hold, request a correction, or contact us about a deletion request through
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the paths below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Get Help With a Privacy Request

A clear contact route helps when a Privacy Policy question concerns your login, wallet reference or account record. Start from the account help path while signed in, or use the help link on the login screen if access is unavailable. Include your registered phone number and the request type so we can locate the correct record without asking for your wallet password.

Team online

Account help

Open account help after signing in and choose the Privacy Policy request path. We can check the registered phone number, identity details and the account record connected with your request.

Login assistance

If you cannot reach your account, use the help link on the login screen. Tell us whether the issue concerns verification, a device change or access to a stored Privacy Policy record.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, provide the payment reference only. We use it to locate status data without requesting your wallet password.

DATA PRACTICE

Account Security and Cookie Choices

We keep this Privacy Policy practical by tying each data use to an account action, such as phone verification, sign-in, payment matching or support.

Data collection

We collect details you submit during account creation and phone verification, plus sign-in, device and payment references.

Payment detail

For DANA, OVO, GoPay and QRIS, we retain transaction references and status rather than wallet passwords.

Cookie controls

Cookies can keep your session active, remember language or display choices, and flag unusual sign-in patterns.

Account security

Phone verification helps connect access to the correct account.

Retention period

We retain account, support and transaction references only for as long as needed for the stated service, security, dispute and…

Change requests

You can request access, correction or deletion by using account help or the login-screen help path.

Privacy Policy Questions About naga11

These Privacy Policy answers cover the account actions Indonesian customers ask about most, from phone verification and QRIS references to cookies, device changes and requests for stored records.

The naga11 Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfers.

No. Our Privacy Policy covers payment status and transaction references needed to match your account. We do not need your DANA, OVO, GoPay or QRIS wallet password for that process.

Phone verification helps us connect access with the correct account and protect private records. It may be checked again after a device change or when you ask for account data under the Privacy Policy.

Use account help while signed in, or the help link on the login screen. State that you want a Privacy Policy access request and include your registered phone number so we can verify the account.

Yes, you can request correction or deletion through the same privacy contact path. We first confirm account ownership, then explain which records can be changed and which may need retention where local law permits.

Cookies help keep your login session active, remember selected settings and identify unusual access. You can adjust them in your browser, but blocking necessary cookies may prevent the account path from working.

This Privacy Policy is written for account access in Indonesia, including DANA, OVO, GoPay and QRIS records. Access or eligibility depends on local law, and specific retention duties may vary by jurisdiction.

naga11 Privacy Policy: How Your Account Data Is Handled

Get Help With a Privacy Request

Account help

Login assistance

Wallet records

Account Security and Cookie Choices

Data collection

Payment detail

Cookie controls

Account security

Retention period

Change requests

Privacy Policy Questions About naga11

01 What does the naga11 Privacy Policy cover?

02 Does naga11 store my DANA or QRIS password?

03 Why does naga11 ask for phone verification?

04 How can I request my data from naga11?

05 Can I ask naga11 to correct or delete data?

06 How does naga11 use cookies on my device?

07 Does this Privacy Policy apply in Indonesia?

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